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Club Hub

For the people who run clubs

Privacy & Tracking

Last updated 18 August 2026

Club Hub is the online resource hub of the Croquet Association of Queensland (CAQ). This page explains the cookies, analytics and advertising tools we use on this website, why we use them, and the choices you have. It sits alongside CAQ’s handling of your personal information under the Australian Privacy Principles.

Analytics

We use Google Analytics 4to understand how the site is used — which pages are read, roughly where visitors come from, and which devices and browsers they use. This helps us decide what to publish and how to improve the site. The data is aggregated and we do not use it to identify individual visitors. Google Analytics sets cookies and may collect your IP address and device information; see Google’s Privacy Policy.

Advertising

We use Google Ads and the Meta Pixel(Facebook and Instagram) so we can measure our advertising and show relevant ads — including “come and try croquet” style ads — to people who have visited this site or who are part of an audience we have created. These tools set cookies and may share information about your visit with Google and Meta. For details see Google’s Advertising policy and Meta’s Privacy Policy.

Advertising to CAQ members

CAQ may show ads to current members using contact details (such as email address) provided when joining or renewing through a club. This is done through Google’s Customer Match and Meta’s Custom Audiences, which match a securely hashed version of your details to your Google or Meta account so we can reach existing members with association news and reminders. We do not sell your details, and you can opt out at any time using the choices below or by contacting us.

Overseas transfer

Google Analytics, Google Ads and the Meta Pixel are operated by Google LLC and Meta Platforms, Inc., both based in the United States. Using these tools means some information described above may be processed on servers located outside Australia. Google and Meta each maintain their own safeguards for this — see the privacy policies linked above for details.

Your choices

Tracking on this site is on by default. You can control or opt out of it in several ways:

Contact

For any question about this policy or your personal information, contact the Croquet Association of Queensland at hello@croquetqld.org.

If you signed up through our Come and Try programme, your registration details are covered by a separate policy at comeandtrycroquet.com/privacy.html.