Assisting new volunteers

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So you've found some keen new volunteers – fantastic! The next crucial step is making them feel welcome and giving them a good start. A simple induction process can make a world of difference.

Why is Induction Important?

First Impressions Count: A warm welcome helps new volunteers feel valued and excited to contribute from day one.
Builds Confidence: Helps them understand their role and how things work, reducing uncertainty. They can get on with the task.
Provides Essential Info: Ensures they know key contacts, procedures, and safety information.
Increases Retention: Volunteers who feel comfortable and prepared are more likely to stick around!

Key Elements of a Good Induction:

Even an informal chat can cover these points:

Warm Welcome: Introduce them to key people (committee members, other volunteers they'll work with). Show them around the facilities.
Explain the Club: Briefly cover the club's purpose, values, and how it operates.
Clarify the Role: Discuss their specific tasks, responsibilities, and who they report to or work with.
Provide Key Information:
- Important contacts (President, Secretary, specific coordinators).
- Club rules, policies (especially safety procedures).
- Location of equipment, first aid kit, amenities.
- Upcoming events or key dates.
Offer Support: Let them know who they can ask if they have questions. Assigning a 'buddy' or mentor can be really helpful.
Check-In: After they've started, catch up to see how they're settling in and answer any further questions.

An induction doesn't need to be overly formal, especially for casual roles, but taking the time to cover these basics helps everyone feel part of the team.

QLD Government Resource:

Guide: Volunteer Induction Guide (PDF) (Helps create a comprehensive program for volunteers and committee members)